Welcome to our eShop. By accessing or placing an order on this website, you agree to the following terms and conditions. Please read them carefully before making a purchase.

1. General

This website is owned and operated by The Kiddie Toy House. Throughout the site, the terms "we", "us", and "our" refer to the store. We reserve the right to update, change, or replace any part of these Terms and Conditions at any time by posting updates on this page.

2. Products and Availability

We make every effort to display our products as accurately as possible. However, slight variations in color, packaging, or design may occur due to supplier updates. Product availability is subject to change without prior notice.

3. Pricing and Payment

All prices are listed in Euros (EUR)/US Dollar (USD) and include applicable taxes (VAT). We reserve the right to modify prices at any time without prior notice. Payment must be made securely through the available payment methods (such as credit/debit cards or Stripe) at checkout. Orders are processed only after full payment is received.

4. Shipping and Delivery

We ship across Europe and the Middle East. Delivery time may vary based on the destination and product type. Estimated delivery times are provided during checkout but are not guaranteed. We are not responsible for delays caused by customs or courier handling.

Free shipping is offered on eligible orders above the minimum purchase value mentioned on our website. Customers are responsible for providing accurate delivery addresses. Orders returned due to incorrect or incomplete addresses may incur additional reshipping charges.

5. Returns and Refunds

We accept returns of unused and unopened items within 14 days of delivery. To initiate a return, please contact us at support@youreshop.com with your order details.

Refunds will be processed once the returned product is inspected and approved. Shipping costs for returns are generally the responsibility of the customer unless the item was received damaged or defective.

6. Damaged or Defective Products

If your order arrives damaged or defective, please contact us within 48 hours of receiving it. We may request photos or other proof to process a replacement or refund. We reserve the right to refuse claims made after this period.

7. Discounts, Coupons, and Offers

Promotional offers, coupons, or discounts are valid only during the specified period. They cannot be combined with other offers unless explicitly stated. We reserve the right to modify or cancel promotions at any time.

8. User Accounts

By creating an account on our website, you agree to provide accurate information and maintain confidentiality of your login details. We reserve the right to suspend or terminate any account found in violation of our policies.

9. Privacy Policy

We value your privacy. Personal data collected during order processing is used only for order fulfillment and communication. For more details, please refer to our Privacy Policy.

10. Liability

We are not liable for any indirect, incidental, or consequential damages resulting from the use of our products or services. Our total liability shall not exceed the value of the product purchased.

11. Intellectual Property

All content on this website, including text, images, graphics, and logos, is the property of The Kiddie Toy House or its content suppliers and is protected by applicable copyright and trademark laws. Unauthorized use is prohibited.

12. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws. Any disputes shall be handled in the competent courts of that jurisdiction.

13. Contact Information

For any questions regarding these Terms and Conditions, please contact us at:

Email: support@kiddietoyhouse.com